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Esultants Web Services Terms & Conditions

BUSINESS PRACTICES:

Esultants Web Services provides practical and ethical website solutions to small and medium sized businesses throughout the United States. Read further for our legal terms and conditions of business partnership.

The following Terms and Conditions are taken from our contract that is given to each of our clients.

CLIENT APPOINTS ESULTANTS WEB SERVICES EXCLUSIVELY TO PROVIDE WEBSITE DESIGN AND HOSTING, SUBJECT TO THE “TERMS AND CONDITIONS” AS DESCRIBED HEREIN, RECEIPT HEREBY ACKNOWLEDGED. CLIENT AGREES THAT THIS AGREEMENT SHALL REMAIN IN EFFECT SO LONG AS CLIENT MAINTAINS A RELATIONSHIP WITH ESULTANTS WEB SERVICES OR ANY ASSIGNEE OF ESULTANTS WEB SERVICES.
   

LENGTH OF CONTRACT:

The initial term of this agreement shall commence on the Effective Date for a term of twelve (12) consecutive months. This agreement will automatically renew on a monthly or annual basis unless terminated in writing by either party with a 30 day notice. We reserve the right to modify the contract language and such modifications are effective by receipt of the client. All current contract language will be available on our website.
   

TERMS AND CONDITIONS:

You must first agree to follow all legal rules regarding website content. These rules are as follows: You may not upload anything that: (a) may be considered deceptive; (b) may be defamatory or libelous, lewd, or obscene; (c) may be racist, threatening, harassing, libelous, or a violation of intellectual property laws; (d) promotes stolen, pirated or unlicensed copyrighted material; (e) violates any laws regarding unfair competition, anti-discrimination or false advertising; (f) contains viruses, Trojan horses, worms, time bombs, cancel bots or other similar harmful programming routines; (g) infringes on any third party's copyright, patent, trademark, trade secret or other proprietary rights or right of publicity or privacy; (h) violates any applicable law, statute, ordinance or regulation; (g) includes adult content like nudity in a sexual context or adult themes . All materials deemed to be in violation of any of these rules are subject to removal at the discretion of Esultants Web Services.

To clarify further: Esultants Web Services internet services are all Client/Server based systems, which means that all software code remains on proprietary servers at all times. We are hosting your CMS for use in selling or promoting your products and/or services. If needed, Esultants Web Services provides a secure password to their LiveEdit or WordPress CMS, X-cart or Big Commerce Ecommerce site. You must keep your password private at all times. If your password is compromised and you cannot change it using the control panel, you agree to contact Esultants Web Services immediately to change your password via phone or email. Esultants Web Services will not be held responsible for down time or damages resulting from Internet downtime. As a self-managed system, site backup is exclusively the client’s responsibility, unless the client explicitly contracts with Esultants Web Services to provide a backup service for a fee. For optimum security, Esultants Web Services recommends that site backup occur both prior to and following any system changes. All applicable setup and installation fees are non-refundable. You may choose to not renew or cancel hosting by sending written notice to: Esultants Web Services 1800 Como Ave, Suite 200, St. Paul, MN 55108. Non-refundable thirty (30) day notice is required.
   

INDEBTEDNESS:

Invoices not paid within 30 days of the date of statement are subject to a 1.5% monthly finance charge (18% APR) and reasonable attorney fees incurred in an attempt to collect unsatisfied debts or obligations to Esultants Web Services. Client shall also be subject to immediate service interruption. Please mail payments to Esultants Web Services 1800 Como Ave, Suite 200, St. Paul, MN 55108.
   

METHOD OF PAYMENT:

Upon execution of this Agreement rendered, by Client’s authorizing signature herein acknowledged, Client agrees to make payment in full of fees and/or indebtedness to Esultants Web Services. The Client has read, understands and further agrees with all terms and conditions of this Method of Payment and with the following TERMS OF AUTHORIZATION for electronic merchant card processing.
    

CONSENT TO JURISDICTION:

The parties hereto agree that all actions or proceeding arising in connection with this Contract shall be tried exclusively in the State and Federal courts located in the County of Ramsey, State of Minnesota. The aforementioned choice of venue is intended by the parties to be mandatory and not permissive in nature, thereby precluding the possibility of litigation between the parties with respect to or arising out of this Contract in any jurisdiction other than that specified in this paragraph. Each party hereby waives any right it may have to assert the doctrine of forum non convenience or similar doctrine or to object to venue with respect to any proceeding brought in accordance with this paragraph, and stipulates that the State and Federal courts located in the County of Ramsey, State of Minnesota shall have in personam jurisdiction and venue over each of them for the purpose of litigating any dispute, controversy, or proceeding arising out of or related to this Contract. Each party hereby authorizes and accepts service of process sufficient for personal jurisdiction in any action against it as contemplated by this paragraph by registered or certified mail, return receipt requested, postage prepaid, to its address for the giving of notices as set forth in this Contract. Any final judgment rendered against a party in any action or proceeding shall be conclusive as to the subject of such final judgment and may be enforced in other jurisdictions in any manner provided by law.
   

BILLING QUESTIONS:

Billing questions are addressed during normal business hours. Billing support may be reached at 612-623-8054 or billing@esultants.com.

TECHNICAL SUPPORT:

Website technical support questions are to be submitted via email to customersupport@esultants.com. Online tutorials are available for LiveEdit Aurora sites through www.esultants.com. Email technical assistance can be reached during business hours at 612-623-8054. The time spent by a technician working on a help desk ticket may be billable at $25 per fifteen-minute block. There is a fifteen-minute minimum, and all charges will be automatically billed to the customer.
   

LIMITATION OF LIABILITY:

Esultants Web Services will not be held responsible for down time or damages resulting from Internet or server downtime. As a self-managed system, site backup is exclusively the client’s responsibility, unless the client explicitly contracts with Esultants Web Services to provide a backup service for a fee. For optimum security, Esultants Web Services recommends that site backup occur both prior to and following any system changes.

Esultants Web Services warrants that the product will substantially perform the functions or generally conform to the specifications published by Esultants Web Services for the product. If it is determined that the product does not operate according to such documentation, Esultants Web Services’ only responsibility will be to use reasonable efforts, consistent with industry standards, to cure the defect. All services are provided on an as-is and as-available basis. Other than as expressly set out herein, we have not, and do not, make any warranties whether express or implied. This disclaimer includes, but is not limited to the warranties of non-infringement, fitness for a particular purpose, warranties of merchantability, and title. We do not warrant that the services will be uninterrupted, error-free, secure or free from viruses or other harmful components. We are not liable, and expressly disclaim any liability, for the content of any data transferred either to, or from, you or stored by you or any of your customers via the services provided by us.

We specifically disclaim any and all warranties regarding services provided by third parties, regardless of whether those services appear to be provided by us. No warranties made by these third party entities to us shall be passed through to you, nor shall you claim to be a third party beneficiary of such warranties.
    

FORCE MAJEAURE

Esultants Web Services will make every effort to keep your website and other provided services operational. However, certain factors outside of our control may, from time to time, result in temporary service interruptions. You agree not to hold Esultants Web Services liable for any of the consequences of such interruptions caused by an unpreventable accident or event that is the result of natural causes and is beyond human power to cause, prevent, or control; including but not limited to floods, fires, earthquakes, hurricanes, winds, ice, lightning, extreme weather conditions or other acts of God. In addition, you agree not to hold Esultants Web Services responsible for the consequences of interruptions caused by war, explosion, or malicious mischief.